Frequenty Asked Questions

That's what the Swinnerton family thought before they damanged their kid's iPad. That's why they invented PurePort.


The pins inside the ports are necessary for phone charging and they can also be bent by accident with a hard or poorly shaped object.


Every tool on the PurePort Lightning & PurePort USB-C is designed (with microscopes and testing!) to be the exact shape and flexibility to clean your device ports and cables while keeping them safe.


Avoid any sharp metal tool (paperclips, pins) going in to your port.

If you have an iPad that uses an Apple Lightning connector, use our PurePort Lightning.

Some iPad models use USB-C connectors. You can use our new PurePort USB-C to clean and maintain any USB-C port and cable.

Oxidation of metals occurs inside Lightning ports and also on the exposed connectivity pins of cables. The PurePort cleaning solution removes that oxidation so your phones and devices can charge easily again.

Taking care of your tech devices through regular cleaning and maintenance is essential to ensure they perform at their best and last longer.


Dirt and grime can cause long-term damage to your tech devices, leading to costly repairs or replacements. Regular maintenance and cleaning can help prevent this damage, extending the lifespan of your devices.


We recommend you use PurePort cleaning tool every two weeks to keep your tech devices in perfect working condition!